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What areas are included in your free home design visit?

We cover the whole of the UK (excluding Northern Ireland) so there’s no need worry, wherever you live. With Outdoor Living experts ranging from the north to the south, we have the team to deliver your dream. Just get in touch and we’ll arrange a time to come by and measure up your outdoor space and talk you through the range of products that fit what you’re looking for.

How long does it take to get a reply or basic estimate, what do I need to send you?

We aim to reply to all our enquiries with 2 working days. To help make our estimate a little more accurate, please include the width, and projection you would like, along with any specifics that are important to you; Your roof, glass or polycarbonate? Wall mounted or freestanding? Any sides or doors? And please attached photos of the area you would like to have this installed (the wall and/or ground area) and e-mail this to sales@flemingverandas.com, alternatively please use our quote builder tool on our website.

How long does a site survey last?

Our site surveys can take anything from 45 minutes to 5 hours! Our customers happiness is our priority, so we will never rush you.

How long does an installation take?

Average installation time for an awning is 2-3 hours, a Veranda is 1-2 days depending on the size, and our Glass Rooms usually take 3 days

Can I see your products before deciding?

We’d be delighted to welcome you to our showroom at the Hollybush Garden centre to view our range.

How long does it take before you can install our Veranda or Glass Room?

Our usual lead time is 4-6 weeks (excluding the holiday season), however we do hold many of our verandas in stock, which can be delivered and installed quicker.

Where are you Verandas and glass rooms from?

We are proud to say our Toscana range is made in the UK, as is the glass on all our roofs. Our awnings are made in Germany and our other products are sourced from the Netherlands.

What glass do you use for the roof?

At Fleming Verandas we believe in safety and quality, which is why we use 8.8mm laminated glass, conforming to all industries guidelines.

What materials do you use for your structures?

We use a very high-quality aluminium in all our verandas and glass rooms, providing strength, durability, and a premium look.

What colours do you offer?

Our Toscana Bespoke range comes in Anthracite Grey and White Gloss as standard but for an additional 25% charge you can choose any RAL colour of your choice. All our other verandas come in Anthracite Grey, Traffic White and White Cream. Our awnings come in any RAL colour and some colours exclusive to Weinor.

Can we add lighting?

Absolutely, we offer LED lighting in the Toscana Bespoke and across many of our other lines including verandas and awnings.

What guarantees are included?

You get a full 5 year guarantee for all glass rooms, verandas and awnings.

Who makes your awnings?

We are very proud to be a Weinor Specialist dealer.

Do I need planning permission?

Usually you do not require planning permission, however we always advise you to check your local restrictions before we commence with installation.

Do you offer installation?

Yes, our team of installers have over 35 years’ experience.

Do you offer delivery only options?

Yes, we can arrange for a kerb-side delivery only, please speak to one of our Sales Managers to find out more information.

What polycarbonate do you offer?

As standard we provide you with a very strong and durable 16mm triple wall polycarbonate in Clear or Opal (Opaque) as standard. We can also offer Bronze or Ultra-Clear as an upgrade option.

How can I contact you?

You can reach us on sales@flemingverandas.com or on our office number 01902 212331.

How can I pay?

We accept Bank Transfer or Credit/Debit card payments.

What is your deposit?

Our deposits are 50% of your total balance taken at time of placing your
order.

When is our final payment due?

Your remaining 50% is taken upon completion of your project.

Do you offer flooring?

Yes, we offer a range of composite decking solutions.

Why are you cheaper than the competition but claim to offer a high-level product?

We are a very lean operation and many of our facilities, such as our office
and warehouse are shared with other companies to keep our overheads low.

Where is your showroom and what hours is it manned?

Our showroom is at the Hollybush Garden centre, Shareshill, Wolverhampton, just off the M6 at Junction 11. A member of the Fleming team will be there Thursday to Monday, 9am – 5pm , 10-4pm on Sundays.

Do you recommend any one for hot tubs or Spas?

Absolutely, please visit our sister companies’ website www.flemingspas.com or visit our spa showroom at the Hollybush garden centre where you can talk to our friendly and knowledgeable experts.

Do you offer heating?

Yes, we offer the Weinor and Veito range of freestanding and wall mounted heaters, many of which are designed for the outdoors and are waterproof graded IP55.

When is your sale?

At Fleming Verandas we don’t believe in higher prices throughout the year just to lower them for a ‘sale’, we believe in a fair price for everyone, that’s why we offer all our customers our best price all year round.

How can I make a complaint?

We are sorry you have had a bad experience and need to contact us to make
a complaint. Firstly, please contact your personal Sales Manager to see if they can resolve the situation for you; Alternatively, please e-mail office@flemingverandas.com where we will reply to your e-mail within 10 working days.